Privacy Policy

Effective Date: January 24, 2025 | Last Updated: January 24, 2025

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Submit a contact form or bid request
• Request a quote or service estimate
• Enter into a service contract with us
• Communicate with us via email, phone, or other channels

This information may include:

• Name and company name
• Email address
• Phone number
• Physical address and project location
• Project details and specifications
• Payment and billing information (for contracted services)

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process bid requests and prepare project proposals
• Perform contracted HVAC, plumbing, and electrical services
• Send project updates, invoices, and service-related communications
• Comply with Florida contractor licensing requirements and regulations
• Maintain records as required by the Florida Construction Industry Licensing Board
• Improve our website and services
• Protect against fraud and unauthorized transactions

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, including:

• Website hosting and maintenance
• Email and communication services
• Payment processing
• Project management and scheduling tools

3.2 Legal Requirements

We may disclose information when required by law, including:

• Compliance with Florida Statutes and regulations
• Response to subpoenas, court orders, or legal process
• Protection of our legal rights and property
• Cooperation with law enforcement agencies

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Florida-Specific Disclosures

4.1 Contractor Records

Under Florida law, we maintain project documentation including:

• Contract documents and change orders
• Permits and inspection records
• Lien waivers and payment records
• Warranty documentation

These records are retained for the legally required periods and may contain personal information provided during the contracting process.

4.2 Construction Lien Law Notices

Pursuant to Florida Statutes Chapter 713, certain project information may be recorded in public records as part of the lien process.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of electronic records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information, subject to legal retention requirements
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TnD Mechanical LLC
Melbourne, Florida
Email: tndmechanical@gmail.com
Phone: (321) 392-8684