Privacy Policy

Effective Date: January 24, 2025 | Last Updated: January 24, 2025

TnD Mechanical LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services in the State of Florida.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

Submit a contact form or bid request
Request a quote or service estimate
Enter into a service contract with us
Communicate with us via email, phone, or other channels

This information may include:

Name and company name
Email address
Phone number
Physical address and project location
Project details and specifications
Payment and billing information (for contracted services)

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited and time spent on site
Referring website addresses

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process bid requests and prepare project proposals
Perform contracted HVAC, plumbing, and electrical services
Send project updates, invoices, and service-related communications
Comply with Florida contractor licensing requirements and regulations
Maintain records as required by the Florida Construction Industry Licensing Board
Improve our website and services
Protect against fraud and unauthorized transactions

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, including:

Website hosting and maintenance
Email and communication services
Payment processing
Project management and scheduling tools

3.2 Legal Requirements

We may disclose information when required by law, including:

Compliance with Florida Statutes and regulations
Response to subpoenas, court orders, or legal process
Protection of our legal rights and property
Cooperation with law enforcement agencies

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Florida-Specific Disclosures

As a licensed contractor operating in Florida, we maintain records in accordance with Florida Statutes Chapter 489 (Contracting) and Chapter 553 (Building Construction Standards). Project records may be retained for the periods required by law.

4.1 Contractor Records

Under Florida law, we maintain project documentation including:

Contract documents and change orders
Permits and inspection records
Lien waivers and payment records
Warranty documentation

These records are retained for the legally required periods and may contain personal information provided during the contracting process.

4.2 Construction Lien Law Notices

Pursuant to Florida Statutes Chapter 713, certain project information may be recorded in public records as part of the lien process.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure Socket Layer (SSL) encryption for data transmission
Secure storage of electronic records
Limited access to personal information on a need-to-know basis
Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information, subject to legal retention requirements
Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TnD Mechanical LLC
Melbourne, Florida
Email: tndmechanical@gmail.com
Phone: (321) 392-8684

Legal Notice: This Privacy Policy is provided for informational purposes and is designed to comply with Florida law and industry standards. For specific legal advice, please consult with a qualified attorney.

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